We are committed to safeguarding your information, this means that, among other things, we will comply with all applicable Australian privacy laws and ensure our staff are aware of their obligations.
WHY we collect information
We collect the information for the purpose of:
- Selling you our product
- Selling you our services (delivery)
- Processing payment
- We may also collect the information for competitions, market research, customer loyalty programs and to better understand our customers requirements. This information enables us to personalise and improve our service and in particular provide offers that are of greater interest and benift.
HOW we collect information
When a customer places an order and/or register their details with us, we store that information for future reference. This saves time as you do not have to re-enter customers details.
WHAT information we collect
The personal information we collect is in most cases supplied when customers register details such as:
When placing an order or providing feedback to us.
We will often need to pass personal details such as name and address to companies who perform parts of our service delivery. This includes organisations such as major delivery companies, out-sourced call centres, mail houses and third party fulfilment contractors.
Our priority is to protect the personal information we collect. We will take all reasonable steps to store your personal information securely and will be destroyed when no longer required. This includes appropriate measures to protect electronic materials and materials stored and generated in hard copy.
Access to your personal information
Consolidated Leisure & Sport Pty. Ltd. provides access to the personal information that we hold about you. Access will be provided in accordance with our Access Policy. If you require access to your personal information please contact Consolidated Leisure & Sport Pty. Ltd. on telephone (03) 9499 5444.
You are not obligated to give us your personal information. However, if you choose not to provide Consolidated Leisure & Sport Pty. Ltd. with the personal detail (your name, company name, address, phone number and email address) we may not be able to provide you with the full range of our services.
If you have any complaints about our privacy practice or wish to make a complaint about how your personal information is managed please contact Consolidated Leisure & Sport Pty. Ltd. on telephone (03) 9499 5444.